If I get really stuck or I am unsure of something, can I ring and ask for help?

Yes. Please be at your computer or MIDIfile device, with it turned on when you call.
We do request that problems with your computer set-up or software installations be directed to the installer or software supplier. We will help you where we can, but with the ever increasing quantities of Multi-Media software and hardware being installed, it is often not possible to "back-step" through the maze to find the gremlins. Questions like "Why did the CD I just burn NOT work in my DVD?" are nothing to do with us. (We do know, but ask the CD and DVD manufacturer.)

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